Privacy policy
Privacy Policy
Last Updated: October 2024
Introduction
Afreeca Living ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.
Information We Collect
Personal Information
We collect information that you voluntarily provide to us, including:
- Name and contact information
- Billing and shipping addresses
- Email address
- Phone number
- Payment information
- Order history
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Cookies and usage data
- Shopping preferences
How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Send order confirmations and updates
- Communicate about our products and services
- Send marketing communications (with your consent)
- Improve our website and services
- Process returns and exchanges
- Respond to customer service inquiries
- Maintain security and prevent fraud
Information Sharing and Disclosure
We may share your information with:
- Payment processors to complete transactions
- Shipping partners to deliver your orders
- Service providers who assist our operations
- Legal authorities when required by law
We do NOT:
- Sell your personal information to third parties
- Share your data for marketing purposes without consent
Security Measures
We implement appropriate security measures to protect your personal information, including:
- Secure SSL encryption for all transactions
- Protected databases
- Regular security assessments
- Limited employee access to personal data
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your information
- Opt out of marketing communications
- Know how your information is being used
Marketing Communications
You can choose to:
- Subscribe to our newsletter
- Opt out at any time via unsubscribe link
- Update your communication preferences
Cookies Policy
We use cookies to:
- Improve website functionality
- Remember your preferences
- Analyze site traffic
- Enhance user experience
You can manage cookie preferences through your browser settings.
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children.
International Customers
If you are accessing our site from outside Australia, please be aware that your information may be transferred to and maintained on computers located outside your state, province, country, or governmental jurisdiction where privacy laws may differ.
Changes to Privacy Policy
We reserve the right to update this privacy policy at any time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Your Consent
By using our website and services, you consent to our Privacy Policy.