Shipping Policy

 

Australian Shipping Rates

• FREE shipping on all Australian orders over $100
• Flat rate of $11.95 for all other Australian orders

International Shipping

• International shipping rates vary by location
• Please email afreecaliving@gmail.com for a shipping quote before placing your order
• All international orders will be quoted prior to purchase

Order Processing

Standard Processing

• 3-7 business days processing time
• Business days are Monday to Friday
• Excludes weekends and public holidays

Express Orders

• Processed within 3 business days
• Express shipping is not guaranteed to arrive by specific dates

Peak Periods

• Additional processing times may apply during:
  • Holiday seasons
  • Sale periods
  • Christmas rush

Delivery Timeframes

Important Notes

• Delivery timeframes are estimated from dispatch date, not order date
• Standard delivery: Up to 7 business days within Australia
• Interstate and regional addresses may require additional time
• Delivery times are estimates only and not guaranteed

Current Delivery Expectations

• Additional 7-18 business days may be required due to current Covid circumstances
• Interstate and regional deliveries may experience longer delays
• Network delays vary by location and carrier capacity

Tracking Information

• Tracking details sent via email upon dispatch
• Includes:
  • Courier company details
  • Estimated arrival time
  • Any known delivery delays

Special Addresses

• PO Box deliveries shipped via Australia Post
• Parcel Locker deliveries shipped via Australia Post
• Separate tracking provided for these services

Important Disclaimers

Afreeca Living cannot be held responsible for:

• Courier network delays
• Delivery delays due to circumstances beyond our control
• Specific delivery date requests
• Carrier-estimated arrival times

Special Occasion Orders

• We recommend ordering well in advance for special occasions
• Delivery times cannot be guaranteed due to third-party courier services
• Please allow extra time for peak periods and regional deliveries

Contact Us

For shipping inquiries:

• Email: afreecaliving@gmail.com
• Include your order number in all correspondence

Note: This shipping policy is subject to change based on carrier availability and external circumstances. We appreciate your understanding as we work to deliver your orders as efficiently as possible.